Are there any price reductions for children

Sorry no. Infants 2 years and under can travel at a reduced price of £69.00

Are there any phone charging facilities on the coach


Sorry no. There are phone charging facilities on the ferry

Will my family and friends be sat together

Yes. Promise!


Can we leave stuff on the coach

Yes, but nothing valuable and at your own risk


We are travelling with friends that have also booked, can we sit together

Yes. Let us know the names when you book (In the requests box)




Are there hidden extras

No. Just bring money for your food & drinks.





Will we stop before we get to Disneyland

Coaches will stop for 45 minutes before arriving at Disneyland. There are also limited facilities for you to use to wash/change at Disneyland


I’m worried about getting lost

Our crew are going to look after you all the way. Don’t forget our office phones are manned 24 hours so we can liaise with the drivers. Keep some charge on your phone and store our number 0044 1562 743138 (Emergencies only)


When will we get our Disneyland tickets

Your tickets are pre-booked. Your courier will collect them upon arrival at Disneyland




What is a Hopper Ticket

There are 2 parks at Disney. One park is the traditional Disneyland we all know, the other is Walt Disney Studios. Normally you have the choice of entering one park or the other. A Hopper ticket allows you to enter both parks and keep swapping between both parks as many times as you like! (Walt Disney Studios usually closes earlier than Disneyland)




What if l lose my Disneyland ticket

Big problem! Look after them as they cannot be replaced. We advise adults to hold onto young children's tickets. It will cost you approx 88 Euros to replace them!




Are the tickets fastrack

Yes, but you can only use them on 5 rides day. 


What is the Disney Village

The Disney Village is just outside the main entrance. It’s free to enter, this is where most of the main ‘themed' restaurants, shops and entertainment are situated.

(Planet Hollywood etc!)


Can I have a picnic in the Disney parks

No, but there is a picnic area next to the Disney Village.




What time will we back in the UK

Normally we're back in Dover at approx 07.00 London approx 09.30 

(New Year Tour 2 hours later)




I'm nervous about travelling on my own with just my children

Please don't be. There are a lot of single parents that travel with us, our friendly and helpfull crew are with you all the way. Many single parents re-book with us year after year!




What ferries do you use

P&O Ferries / DFDS Seaways


Are there any charges for using a debit card

No, however we do have to charge 3% for credit card payments.




How secure are my card details when booking online

100% secure! Your booking is processed by Travelsnet Systems. Only Global Iris (HSBC Bank) has access to your card details!


Can I join the coach at any other departure points

Sorry no. However our late departures give you plenty of time for you to join us at Birmingham or London. See the following links.  Megabus   National Express




Where in France do we sail to

Either Calais or Dunkirke




Why do coaches do a short tour of Paris on some dates and not others

Disneyland closes earlier on some dates, this gives us the chance to show you some of the iconic landmarks in Paris


Coach Innovations Ltd. 1 Masons Yard. Mill Street. Kidderminster. DY11 6UY    Tel: 01562 743138    Fax: 01562 744304    Email:

Company no:   05959819   VAT: 938180016