Some useful questions & answers 

 

Question

How do I book

Answer    

Just go to the relevant web page, click book now, fill in all the relevant information then click on the 'pay now' button. Once you've paid your deposit we'll email your invoice. If you're responding to a special offer write 'past customer' or 'facebook' as an example. 

Once you've received your invoice you'll see in the top right hand corner the date the full balance must be paid by. In the top left hand corner you'll have the choice of paying your balance in one go or you can chose to pay via multiple installments. Please remember you must pay your final balance by the due date or lose your deposit!

Question

Will we have a stop on route

Answer

Yes but only a quick comfort stop between 10/15 minutes, however you don't need to get off the coach if you don't want to. We prefer to get to port as soon as possible so we can all relax

Question

Can I bring luggage onto the coach

Answer

Only small light hand luggage, this is at the discretion of your crew. Everything else will need to go into the luggage bays.

Question

Is there a toilet on board the coach

Answer

Yes of course however if possible this is for liquids only. (We like to keep the coach smelling nice and fresh)

Question

Can I bring my own food & drinks aboard the coach

Answer

You can bring your own food aboard the coach, however your hostess will serve hot/cold food & drinks at reasonable prices

Question

Will the hostess heat my food up for me

Answer

No. All facilities are strictly for the use of your coach hostess

Question

Can I bring my own alcohol aboard the coach

Answer

No, however your hostess may serve a limited amount of alcohol at her discretion.

Question

Is there a reduction for children

Answer

No, however children aged 2 years and under can travel with you at a reduced price of £69.00.  Please remember that infants do not count towards cabin occupancy.    

Question

Can I play music on the coach

Answer

Only through personal headphones at a volume that can't be heard by fellow passengers 

Question

What is the maximum a cabin can sleep

Answer

The maximum a cabin can sleep is 4 persons

Question

Are food and drinks expensive on-board the ship

Answer

Food is expensive which is why we encourage everybody to take up the breakfast package for just £10.00 per person. This is for a hot buffet breakfast each morning (2 breakfasts for just £10.00) Drinks in the bars are quite reasonably priced.

Question

When will we have access to our cabins

Answer

As soon as you board the ship. You'll keep the same cabin for the return journey so you can leave non valuables in your cabin whilst in Amsterdam

Question

What is a cabin upgrade

Answer

The basic cabin included in the price is a 2 berth inside bunk bed cabin or a 4 berth inside bunk bed cabin if there's more than 2 people in your party. For an additional fee of £20.00 per person you can upgrade to an outside window cabin with side by side beds (Not bunk beds) Cabin upgrades are limited and are on a first come first served basis. Valentine's Amsterdam Cruise. For this mini cruise only all guests will occupy cabins with double beds.

Question

How long is the crossing

Answer

Approx 15 hours each way, however you can board early giving you up to 17 hours aboard ship giving you plenty of time to check into your cabin, have a shower and enjoy all the ships facilities before you've even left port. 

Question

How do I book the option tour of Amsterdam by glass top boat

Answer

You can book and pay for this on the day via your courier £12.00 or 15 Euros

Question

Have you any tips for this mini cruise

Answer

Yes, take some warm clothes, it's nice to have a few drinks before the ship sails, inside the ship it's warm and cosy, however it's always nice to be outside watching the ship leave port and sail up the Tyne but it can be cold!

Coach Innovations Ltd. Midshires House. Oldington Lane. Kidderminster. DY11 7QN    Tel: 01562 743138    Fax: 01562 744304    Email: info@coachinnovations.co.uk

Company no:   05959819   VAT: 938180016